At Ezewok, we understand that technical issues in radiology can delay diagnostics
and impact patient outcomes.
Our technical support is built specifically to serve radiologists, imaging centers, and teleradiology providers—with fast, expert help that keeps your operations running smoothly.
Radiology can’t wait. Our 24/7 expert support resolves issues instantly—day or night—so your diagnostic workflow stays smooth and uninterrupted.
Our specialists are trained in PACS, RIS, and DICOM protocols—ensuring fast, relevant help tailored to radiology workflows like reporting, DICOM uploads, and auto-routing.
Receive regular system updates, feature rollouts, and backup recovery support. We monitor performance and send real-time alerts for any disruptions.
Whether you're a local lab or a national chain, our team is familiar with both on-site and remote diagnostic setups—and helps you scale without friction.
Seamlessly integrating with your preferred tools, our chat
application
connects with various apps and services.
Get expert, real-time help to keep your diagnostics fast, secure, and uninterrupted.
Round-the-clock support from specialists trained in radiology systems—available via phone, chat, and email to solve issues instantly.
Configure your PACS workflows with precision—get help managing TAT rules, radiologist availability, and diagnostic center-specific routing logic.
Set up secure user access levels, block unauthorized actions, and manage roles for radiologists, technicians, and admins across centers.
Get help setting up PACS on any system—from legacy Windows PCs to the latest Mac or cloud environments, ensuring smooth operation everywhere.
Experience real-time guidance for browser-based viewing issues—no downloads needed, we walk you through optimizing performance remotely.
Support for tuning AI tools used in study tagging, workflow automation, and quality control—ensuring your results stay accurate and efficient.
